Help & FAQ
Information About Cookies
•  What is a cookie?
•  Use of cookies on our website
•  Session Cookies
•  Persistent Cookies
•  Third Party Cookies
•  Web Beacons
•  Disabling/Enabling Cookies
•  Deleting Cookies


What is a cookie?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk, so as to help the website remember who you are, amongst other things.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

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Use of cookies on our website
Cookies help us to arrange content to match your preferred interests more quickly, and to make our website more convenient and useful to you. Most major websites use cookies.

Cookies cannot be used by themselves to identify you. Nor will acceptance of cookies on our website result in you receiving any e-mail from us. However, when you signed up for our services, you may have chosen to receive promotional or other types of e-mails from us. To check or update this choice, please see your applicable User Profile.

Two types of cookies are used on our website:

Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website.

Persistent Cookies: These are stored in your computer and remain in the cookie file of your browser for much longer. The storage period will depend on the lifetime of the specific cookie.

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How and why we use cookies on our website and what information we collect

Session Cookies:
•  To allow you to access stored information within a registration process.
•  To allow you to carry information across pages of our website and avoid you having to re-enter information. For example, to help automatically fill in your inquiry or other forms with your contact and other applicable details.
•  To save or record your user ID and/or password (at your option), so that you do not have to repeatedly log-in when you visit our website.
•  To allow you to maintain an inquiry basket, and to help us determine which of our active supplier community members you are addressing your inquiries to.
•  To identify you as a member, customer or referred user of an alliance or business partner, when you log-in using a unique reference code previously issued to you.
•  To determine if you have already visited or logged-in to our website.
•  To record the category or type of user to which you belong, based upon the services for which you have registered, subscribed or paid for.
•  To determine which of our relevant computer servers you will be directed to.
•  To ensure that you do not receive "pop-up" banners or advertisements, if you have opted not to receive such "pop-ups" during the session.
•  To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure, services and features of our website. You will not be personally identified in this way.

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Persistent Cookies:
•  To help us recognize you as a unique visitor when you return to our website, for trend reports and analysis, or to allow us to tailor content to match your preferred interests, or to avoid or minimize showing you the same content repeatedly.
•  To save or record your user ID and/or password (at your option), so that you do not have to repeatedly log-in when you visit our website.
•  To help our system identify who you are, if you have opted to "remember me" during the log-in process.
•  To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure, services and features of our website. You will not be personally identified in this way.
•  Within research surveys, to ensure you are not invited to complete a questionnaire too often, or after you have already done so.

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Third Party Cookies:
•  Third parties serve cookies through this website. These are used for counting the number of anonymous users referred to our website by the third parties. These cookies do not carry any personally identifiable information and are merely used to track the effectiveness of a particular campaign.

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Web Beacons
Some pages on our website may contain images known as "web beacons" (also known as "clear gifs"), some of which may be served by third parties. They allow us to count users who have viewed these pages. Web beacons collect only limited information, including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any personally identifiable information and are merely used to track the effectiveness of a particular campaign.

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Disabling/Enabling Cookies
There are a number of ways to manage your cookies. You can decide to accept or decline cookies, by modifying the settings in your browser. You can also set-up your browser to warn you every time a cookie is sent, so that you can review the cookie before you decide whether or not to accept it.

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If you are using Internet Explorer:
1.  Go to Internet Options found under the Tools menu bar.
2.  Click on the Privacy tab.
3.  Make sure the privacy setting is not set to "High" or "Block all cookies." Then click "Apply" and "OK" to enable cookies to be set.


If you are using Chrome:
1.  Click the menu icon found on the top right and click Settings.
2.  At the bottom of the Settings page, click Show advanced settings...
3.  Under Privacy, click Content settings... button
4.  Select either Allow local data to be set or Keep local data only until I quit my browser to allow local data to be set. Then click Done.


If you are using Firefox:
1.  Click Tools found at the top of the browser and click Options.
2.  Select the Privacy panel.
3.  Under History section, select Remember history on the drop-down list. If you wish to customize the settings, select Use custom settings for history on the drop-down list and check the checkbox for Accept cookies from sites

If you are using other versions or other browser software, then you can select "cookies" from the "Help" function in your browser for information on how to manage your cookies settings.

If you use different computers in different locations to access our website, you will need to ensure that each browser is adjusted to suit your cookie preferences.

Some of our site services or features require cookies. If you disable or do not accept cookies on our website, you may not be able to use, access or participate in such site services or features fully or at all.

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Deleting Cookies
You can delete any cookies that have been installed in the cookie folder of your browser.

If you are using Internet Explorer:
1.  Go to Delete browsing history... found under the Tools menu bar.
2.  Check the checkbox for Cookies and website data. Then click "Delete".


If you are using Chrome:
1.  Click the menu icon found on the top right and click History.
2.  At the top of the Settings page, click Clear browsing data... button.
3.  Check the checkbox for Cookies and other site and plug-in data. Then click "Clear browsing data".


If you are using Firefox:
1.  Click History found at the top of the browser and click Clear Recent History...
2.  Check the checkbox for Cookies. Then click "Clear Now".

If you are using other versions or other browser software, then you can select "cookies" from the "Help" function in your browser for information on where to find your cookie folder to delete your cookies.

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Our Contact Information
If you have any queries, comments or concerns, or require any help on cookie-related matters, please feel free to contact us at: service@globalsources.com or Customer Services, 1 Sims Lane #08-01, Singapore 387355.
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